About Verizon Fios

Verizon Fios is a fiber-optic internet, TV, and phone service offered by Verizon Communications. It delivers high-speed internet with symmetrical upload and download speeds, ensuring reliable connectivity for streaming, gaming, and remote work. Fios TV provides a range of channels, including premium options, with advanced features like DVR and On Demand. The service is known for its dependable fiber-optic infrastructure, offering low latency and consistent performance. Verizon Fios offers bundled packages for customers seeking combined internet, TV, and phone services, catering to residential and business users with various subscription plans tailored to their needs.

Verizon Fios Availability

Verizon Fios is primarily concentrated in the Northeastern and Mid-Atlantic regions, including states like New York, New Jersey, Pennsylvania, Maryland, Massachusetts, and Virginia. However, its coverage extends to select areas in other states such as Rhode Island. While Verizon continues to expand its Fios network, availability largely depends on infrastructure development and agreements with local municipalities. Customers can check online or contact Verizon directly to inquire about Fios availability in their specific location, as the service footprint is continually evolving to serve more communities across the United States.

Verizon Fios Internet Plans

Plan Name Download Speed Upload speed Monthly price Call to Order
300 Mbps 300 Mbps 30 Mbps $24.99 (844) 967-4555
500 Mbps 500 Mbps 50 Mbps $44.99 (844) 967-4555
1 Gig 940 Mbps 880 Mbps $64.99 (844) 967-4555
2 Gig 2300 Mbps 1500 Mbps $84.99 (844) 967-4555

Verizon Fios contracts, fees and data caps

Contracts:

  • Verizon Fios typically offers both contract and month-to-month options.
  • Contract lengths may vary, often ranging from 1 to 2 years.
  • Contracts often come with promotional pricing for a specified duration.

Fees:

  • Installation fees: These may apply unless waived as part of a promotion.
  • Equipment rental fees: Charges for routers, set-top boxes, and other necessary hardware.
  • Early termination fees: If you cancel your contract before the agreed-upon term, you may incur additional charges.

Data Caps:

  • Verizon Fios generally does not enforce data caps on its internet plans.
  • Customers can enjoy unlimited data usage without worrying about overage fees.
  • However, some plans or promotional offers may have specific usage restrictions, so it's essential to review the terms of your selected package.

Verizon Fios Customer Care

Verizon Fios customer care strives to provide comprehensive support for subscribers' internet, TV, and phone services. Their assistance includes technical troubleshooting, billing inquiries, plan upgrades, and account management. Customers can reach support representatives through various channels, such as phone, online chat, email, and social media platforms. Verizon emphasizes prompt responses and resolution of issues to ensure customer satisfaction. Additionally, they offer self-service options through their website and mobile app, enabling users to manage accounts, pay bills, and troubleshoot common problems independently. Overall, Verizon Fios aims to deliver reliable and accessible customer care to address any concerns or queries promptly.

FAQ

Q: What is Verizon Fios?

A: Verizon Fios is a fiber-optic internet, TV, and phone service provided by Verizon Communications, offering high-speed connectivity with reliable performance.

Q: Where is Verizon Fios available?

A: Verizon Fios is primarily available in the Northeastern and Mid-Atlantic regions of the United States, including states like New York, New Jersey, Pennsylvania, Maryland, and Virginia, with expansion into select areas in other states.

Q: Does Verizon Fios require a contract?

A: Verizon Fios offers both contract and month-to-month options, with contract lengths typically ranging from 1 to 4 years. Customers may opt for promotional pricing with a contract.

Q: Are there data caps on Verizon Fios plans?

A: Generally, Verizon Fios does not enforce data caps on its internet plans, allowing customers to enjoy unlimited data usage without additional fees.

Q: How can I contact Verizon Fios customer support?

A: Customers can reach Verizon Fios customer support through various channels, including phone, online chat, email, and social media platforms. Self-service options are also available through the website and mobile app.

Q: What fees are associated with Verizon Fios?

A: Fees for Verizon Fios may include installation fees, equipment rental fees for routers and set-top boxes, and early termination fees for canceling contracts before the agreed-upon term.

Q: What services does Verizon Fios offer?

A: Verizon Fios provides fiber-optic internet with symmetrical upload and download speeds, TV services with a range of channels and advanced features, and phone services, both residential and business, with various subscription plans tailored to customers' needs.