how to cancel my at&t internet

  • Posted on: 16 Oct 2023

  • Cancelling your AT&T Internet service can seem like a daunting task, but fear not – we've got you covered. In this comprehensive guide, we'll walk you through the process step by step, making it as simple as possible. We understand that you may be considering this for various reasons, whether you've found a better provider or are relocating. Whatever the case, we'll ensure you have all the information you need to make the process hassle-free. Let's get started.

    Preparing to Cancel

    Cancelling your AT&T Internet service starts with some essential preparations.

    Evaluating Your Reasons

    Before taking the plunge, it's crucial to evaluate why you want to cancel your AT&T Internet service. Knowing your reasons will help you make an informed decision.

    Reviewing Your Contract

    Next, check your contract with AT&T. It's important to know if you're under a term agreement and what early termination fees might apply.

    Finding a New Provider

    If you're switching to a new provider, do your research to ensure they meet your needs in terms of speed, price, and service.

    Contacting AT&T

    Now that you're prepared, it's time to get in touch with AT&T.

    Customer Service

    Contact AT&T's customer service through their hotline or website. Be prepared to provide your account information.

    Requesting Cancellation

    Clearly state your intention to cancel. AT&T's customer service will guide you through the process and might offer incentives to stay.

    Returning Equipment

    If you've rented equipment, AT&T will provide instructions on how to return it. Follow these carefully to avoid additional charges.


    How long does it take to cancel AT&T Internet service?

    Cancelling your AT&T service typically takes effect within a few days to a month, depending on your billing cycle.

    Can I cancel my contract without a termination fee?

    In some cases, AT&T may allow you to cancel without a fee, such as if you're moving to an area without AT&T coverage.

    What happens to my email and data after cancelling?

    You'll lose access to your AT&T email, so make sure to back up any essential data before cancelling.

    Can I keep my AT&T equipment?

    AT&T may allow you to purchase your equipment, but returning it is usually the standard procedure.

    Is there a grace period for cancelling without a fee?

    AT&T often provides a 14-day grace period after signing a contract, during which you can cancel without a fee.

    What if I change my mind after cancelling?

    If you change your mind within the grace period, contact AT&T to reverse the cancellation.


    Cancelling your AT&T Internet service is a process that, with the right information and approach, can be much simpler than it seems. Understanding your reasons, reviewing your contract, and following the proper steps when contacting AT&T will make the experience as smooth as possible. Remember, you have options, and this is just one step on your journey to finding the perfect internet service for your needs.