Need to reach AT&T from India? Calling a U.S. phone number from your mobile or landline is straightforward — you can either dial the international format (recommended) or use internet calling apps. To call, enter India’s international exit code (00) or the plus sign (+), then the U.S. country code 1, followed by the AT&T number.
Step 1: Dial the Correct AT&T Customer Service Number
To reach AT&T customer support from your phone, dial 800-288-2020. This is the main customer service number for AT&T internet, TV, and home phone support. The line is available 24/7 for general assistance, billing questions, technical support, and service changes.
Step 2: Using Your Mobile Phone to Call AT&T Wireless Support
If you are an AT&T wireless customer, you can dial 611 directly from your AT&T mobile phone for quicker access to wireless customer service and technical help. Alternatively, call 800-331-0500 for wireless support.
Note:
Calling 611 from an AT&T mobile phone does not require the use of pound (#) or star (*) keys. Simply dial and press the call button.
Step 3: Navigating the Automated System
When you call AT&T, you will often be greeted by an automated voice menu. You can speed up reaching a human representative by:
- Stating your concern clearly, such as saying "billing," "technical support," or "service cancellation."
- Saying "representative" or "agent" to being transferred directly to a customer service agent.
Step 4: Prepare Your Information
Have your account details handy to expedite the call. This includes your:
- Account number
- Billing address
- Phone number associated with the account
- Any recent bill or service ID numbers
Step 5: Alternative Ways to Contact AT&T
If calling isn’t convenient, AT&T also offers customer support through:
- Live chat on their official support website
- The AT&T mobile app, which allows you to manage your account and troubleshoot
- Social media channels like Twitter and Facebook
Customer Service Hours:
- AT&T Internet, TV, and Home Phone: Monday - Friday, 8 a.m. – 8 p.m. CT; Saturday, 9 a.m. – 7 p.m. CT
- AT&T Wireless: Everyday, 7 a.m. – 10 p.m. local time
- Technical support is available 24/7
Additional Useful Numbers
- DIRECTV Customer Service: (855) 951-2403
- AT&T Business Support: 800-615-0708
- AT&T Technical Support for Phone and Equipment: 800-248-8484
Tips for a Smooth Call
- Call during off-peak hours to reduce wait time
- Use a quiet environment to hear the agent clearly
- Take notes during the call for reference
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